Operationally grounded
Recommendations based on how systems fail, recover and evolve.
Systems engineers for reliable operations.
CraftSupport is a focused infrastructure and software team helping businesses run secure, observable and recoverable production services.
Small, technical and close to the systems.
CraftSupport helps teams strengthen the foundations their services depend on: infrastructure, backups, monitoring, access control, deployment safety and maintainable software.
Clients bring us messy production realities. We turn them into clearer systems, safer changes and support paths that remain useful long after the initial project is complete.
Documented delivery
Clear decisions, operational notes and practical recovery steps.
Security by default
Access, exposure and change paths treated as reliability concerns.
Long-term support
Maintenance, monitoring, troubleshooting and improvement after launch.
Direct access to technical people.
No account layer between you and the engineer who knows your systems.
DK
David Kabel
Five years of professional systems-management experience with ITIL 4 Foundation certification. Leads operations for production environments serving large active user bases.
- Systems configuration and management
- Backup and recovery planning
- Observability and alerting
- Load balancing and security hardening
J
Jack
Builds production-ready software for high-availability environments, focusing on maintainable code, integrations and operational tooling.
- Full-stack development
- Scalable architecture
- Software integration and CI/CD
- Performance and availability optimisation
O
Oliver
Designs and maintains the websites and services used by CraftSupport. A UK Computer Science student focused on scalable web systems.
- Software engineering
- Web application design
- Frontend and backend development
- Database design
Help teams run stronger technical foundations.
That is the whole mission. If it matches something you are trying to fix, the first conversation costs you half an hour.
You speak to an engineer on the first call, not a salesperson.